Legal

Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

TOWLINK AGENCY LLC
1209 MOUNTAIN ROAD PL NE STE N
ALBUQUERQUE, NM 87110, USA
Email: info@towlink-agencys.com

2. General Information on Data Processing

We process personal data only insofar as this is necessary to provide a functional website as well as our content and services. The processing is carried out on the basis of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Legal basis:
Art. 6 (1) lit. a GDPR for consent of the data subject
Art. 6 (1) lit. b GDPR for the performance of a contract or pre-contractual measures
Art. 6 (1) lit. f GDPR for the purposes of legitimate interests

3. Hosting

This website is hosted by an external service provider (IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany). The personal data collected is stored on the host's servers. Processing takes place for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 (1) lit. b GDPR) and in the interest of a secure provision (Art. 6 (1) lit. f GDPR). A Data Processing Agreement (DPA) has been concluded with the host.

4. Server Log Files

When you visit the website, the provider automatically collects information in so-called server log files, which your browser automatically transmits. These include in particular:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request and IP address

These data are not combined with other data sources. Data is collected on the basis of Art. 6 (1) lit. f GDPR for the technical provision and security of the website. The logs are deleted after 7 days.

5. Contacting Us

If you send us inquiries via the contact form or by email, your details, including the contact details you provided, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. The legal basis is Art. 6 (1) lit. b GDPR (pre-contractual or contractual measures) or lit. f (legitimate interest in answering).

We do not pass on this data without your consent. It will be deleted as soon as the inquiry has been resolved and there are no statutory retention requirements to the contrary.

6. Fonts

This website uses locally stored fonts for the uniform display of fonts. There is no connection to third-party servers (e.g., Google), and no personal data is transmitted to third parties for this purpose.

7. Cookies

This website uses only technically necessary cookies or functionally required storage in the browser (localStorage), e.g., to store your cookie selection. Processing for analysis or marketing purposes does not take place without your explicit consent. The legal basis for necessary storage is ยง 25 (2) TDDDG and Art. 6 (1) lit. f GDPR.

8. Your Rights as a Data Subject

You have the following rights under the GDPR:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 (3) GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

9. Data Security and Actuality

We take technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access, e.g., through encrypted transmission (SSL/TLS). This privacy policy will be updated as soon as changes in processing make it necessary.

Status: September 2026